Question 1

How do I know if NW Advisors Group can help with my timeshare?

Accepted Answer

We're selective about which timeshares we accept. We evaluate each case based on the specific timeshare company, contract terms, payment status, and other factors. During your free consultation, we'll honestly tell you if we can help. We only accept timeshares where we believe we can commit to an exit outcome in writing and stand behind our service fee with a money-back guarantee.

Question 2

What makes NW Advisors Group different from other timeshare exit companies?

Accepted Answer

Unlike other companies, we're selective and only accept cases we can guarantee. We can offer a 100% money-back guarantee because we carefully evaluate each timeshare before accepting it. We also use attorneys strategically rather than as an expensive blanket approach, keeping costs down while ensuring effectiveness.

Question 3

How much does your service cost?

Accepted Answer

Our fees vary depending on the complexity of your timeshare situation. We charge a service fee to cover the extensive work required, which is fully protected by our 100% money-back guarantee. During your consultation, we provide a transparent, detailed cost estimate.

Question 4

What is a timeshare, in simple terms?

Accepted Answer

A timeshare is a contract that gives you the right to use a vacation property for certain time periods each year, in exchange for ongoing fees like maintenance charges and assessments. Our educational guide explains how these contracts and obligations work in plain English.

Question 5

How long does the timeshare exit process take?

Accepted Answer

For paid-off timeshares: typically 6-9 months. For timeshares with outstanding mortgages or past-due fees: 6-18 months. The timeline depends on your specific situation, timeshare company responsiveness, and contract complexity. We provide realistic timelines during your consultation.

Question 6

What happens if you can't get me out of my timeshare?

Accepted Answer

If we accept your case, our written agreement will describe the exit outcome we are committing to pursue. For accepted clients, if we don’t deliver on that result and you meet your responsibilities under the agreement, we refund 100% of our service fee. This guarantee is possible because we're selective about the cases we accept.

Question 7

Will this affect my credit score?

Accepted Answer

Our legal exit process is designed to protect your credit. We work within the bounds of your contract and applicable laws to achieve a clean exit that won't negatively impact your credit score when done properly.

Question 8

Can I still use my timeshare while you're working on the exit?

Accepted Answer

No, you cannot use your timeshare during the exit process. However, if you have unused points or weeks currently available, we'll work with you to help make the best decision about how to handle them before we begin the exit process.

Question 9

Do you charge upfront fees?

Accepted Answer

Yes, our process requires a service fee to cover the extensive administrative and legal coordination work needed to pursue your exit. For accepted clients, this fee is 100% protected by our written money-back guarantee tied to the outcome described in your agreement.

Question 10

What exactly does your 100% money-back guarantee cover?

Accepted Answer

Our guarantee covers the full service fee if we cannot successfully exit your timeshare after accepting your case. This guarantee is possible because we're selective - we only accept cases we're confident we can resolve successfully.

Question 11

Are there any hidden costs or additional fees?

Accepted Answer

No hidden costs. During your consultation, we provide a complete breakdown of all potential costs. Any additional fees (like notary or document fees) are disclosed upfront. We believe in complete transparency.

Question 12

Is your timeshare exit process legal?

Accepted Answer

Yes, absolutely. All our exit strategies are completely legal and work within existing contract law and consumer protection regulations. We use licensed attorneys when necessary and follow all applicable state and federal laws.

Question 13

How do I avoid timeshare exit scams?

Accepted Answer

Red flags include: companies that accept all timeshares, demand large upfront payments, make unrealistic timeline promises, or aren't selective about cases. Legitimate companies like ours are selective, offer guarantees, and are transparent about the process and costs.

Question 14

Are you licensed and accredited?

Accepted Answer

Yes, NW Advisors Group Inc. is a licensed business operating in multiple states. We maintain an A+ rating with the Better Business Bureau and work with licensed attorneys when legal representation is required.

Question 15

Do I have to keep paying maintenance fees during the exit process?

Accepted Answer

Generally yes, to maintain good standing and protect your credit. However, the specific approach depends on your situation. We'll advise you on the best strategy for your case during the exit process.

Question 16

Can you help with inherited timeshares?

Accepted Answer

Yes, we frequently help families dealing with inherited timeshares. The process may be different than a standard exit, but we have experience with inheritance situations and can often find solutions.

Question 17

What if I'm behind on maintenance fees?

Accepted Answer

Past-due maintenance fees don't disqualify you from our services, but they may extend the timeline to 6-18 months instead of 6-9 months. We'll evaluate your specific situation and determine the best approach.

Question 18

How much are typical timeshare maintenance fees?

Accepted Answer

Many owners pay somewhere between $800 and $2,500 per year in maintenance fees for a standard week, though luxury properties and larger point packages can cost more. Our maintenance-fee guide explains common ranges and how they increase over time.

Question 19

What happens if I stop paying my maintenance fees?

Accepted Answer

In many cases, stopping payments can lead to late fees, collection activity, credit reporting, and in some situations foreclosure on the timeshare interest. Before you make that choice, it's important to understand the potential consequences and alternatives.

Frequently Asked Questions

Getting Started

The Exit Process

Costs and Guarantees

Legal and Safety

Maintenance Fees and Inheritance

Learn More About Our Services

Still Have Questions?

Related Resources

Our Exit Process

Cost Calculator

What to Expect on the Call